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Solution applies to: NavVis VLX/M6, Desktop Processing Software v.2.12 and above 


Question

Where do I find the NavVis Desktop Processing Software licenses for my owned NavVis VLX/M6 devices?

Answer

You can find all the NavVis Desktop Processing Software licenses for your company at https://support.navvis.com/desktop-processing-licenses/.

Please download the license files to your local workstation or server for all the NavVis VLX/M6 devices that you want to process data from. For instructions, see the NavVis documentation: https://docs.navvis.com/mapping/v2.11.0/en/html/installation.html#viewing-navvis-system-software-licenses-and-installing-a-navvis-desktop-processing-software-license

Copy the license files into the folder ~/Documents/NavVis/Licenses/ .

Only a company's "Account Administrator" within NavVis Portal has access to the licenses. For more information about the "Account Administrator" and other user roles, see the NavVis knowledge base article: https://support.navvis.com/knowledgebase/article/KA-01974/en-us.