Applies to: Desktop Processing Software from v.2.8.2
During desktop processing, you might be faced with such an error:
Possible causes and fixes:
Cause 1: Raw data wasn't successfully copied
It could be that the raw data wasn't successfully copied from the Mobile Mapping System's SSD to the processing machine, and the files were most likely corrupted.
Fix 1: Recopy the data
Re-copy the data from the original SSD to your workstation again, safely remove the SSD after copying and then re-process the data.
Cause 2: Desktop Processing software version is lower than the recorded System software version
However, if there are breaking changes in the data recording, there should be a minor version jump in the software release, e.g. from v2.15.x to v2.16.x. In this case the Desktop SW version must be updated to the same minor version as the recorded software version.
Fix 2: Update Desktop Processing software
Try updating the Desktop Processing software to the latest version, to avoid versioning issue in the post-processing.
If the same error persists, please contact firstname.lastname@example.org