Hello
we are developing an application on top of the IVION / using the IVION API
i have two questions that i think they might be related to each other :
1. In my admin dashboard of the instances I tried to change the password but it says to me "that I have changed the password too many times so I need to contact support"
please check the attached image
a. How many times should i change the password or i can change the password?!
2. when the developer use the demo instance provided by navvis demo base url "
https://nvdev-0.iv.navvis.com/ " in the the files "bundle.js" and "index.ts" it loads and it work fine
please check the attached image
but when he change this our instance "
https://factoryprimezone.iv.navvis.com/ " , it does not load it is blank
please check the attached image
Why does this happen ?!!
Do you think that the error in my question number #2 is related to the error message in my question #1
Best Regards.