• Point cloud download speed

    I have been experiencing what I believe to be slower than expected download speeds when accessing processed e57's. It's taking 1-2 hours for me to get a 4 GB file. I know it's not my network speeds. I'm just wondering if anyone else has experienced the same, or if anyone has found some "hacks" to make this happen more quickly, i.e. time of day, etc.
  • Large residuals blocking processing

    While processing data sets, I received a message that my task was being blocked because of "unexpected, large residuals". I was directed to check the control points to verify, but when go to that data set, no control points appear. This is the third time this has happened, and I have made sure to upload the correct GCP's with the processing task.

    Any help would be appreciated.