Laurin Gottschall

Hi Philippe, 

Laurin from NavVis here. I'm sorry to hear that you had to realign all of your datasets once again. However I am pretty sure that I know what might have happened in your case. 

Datasets will be moved/rotated regardless if they're visible or not. The "lock" icon is the only indicator wether a specific action (e.g. rotation) will be applied on a dataset. If you're in doubt please refer to our documentation which gives some more insights on dataset alignment: https://ivion.docs.navvis.com/navvis-ivion-setup/aligning-datasets/aligning-datasets-manually#aligning-datasets-on-the-same-floor

I hope this helps. Let me know if there's any question or concerns from your side. 

Best, Laurin

Hi Jared, 

this is Laurin from NavVis Support. Thanks for making us aware of this. I can totally see this causing troubles for you when navigating IVION on a smaller screen. I just double checked and indeed there is no tooltip available for long site names. I will forward this request to our product team in order to take a look at how this can be improved. 

I hope this helps. Let me know if there's any question or concerns from your side. 

Best, 
Laurin
 

Hi Rainer, 

this is Laurin from NavVis Support. Thanks for reporting this issue. Did you retry the download? Sometimes the network connection is indeed to blame, if that's not the case however me or my colleagues from the NavVis Support Team are happy to take a look at this. To get this checked please feel free to open a Support Case by following these instructions: https://support.navvis.com/knowledgebase/article/KA-02571/en-us

I hope this helps. 

Best,
Laurin

Hi Philippe, 

thanks for following up. This feature is indeed going to be released with our next major version release of IVION 10.9. which is expected to be launched in August 2023. Cropping and downloading e57 with panoramic images embedded will then finally be possible. We're very excited to bring this feature out to our customers. 

I hope this information sounds good to you. If you would like to be notified for the 10.9. release please feel free to subscribe to our Software Release Newsletter here: https://navvis.com/software-releases. 

Have a great day. 

Best regards, 
Laurin

Hi Neil, 
Laurin from NavVis here. Thanks for your valuable input and for the very descriptive solution to the problem you're experiencing. 

From what I understand you would like to have a "live" feedback when defining the processing time frame for a specific dataset in the form of the quality map being updated whenever the scanned dataset is being truncated. I must agree that this feature request does indeed sound very compelling and I'm more then happy to forward it to our IVION product managers. They will review this idea and decide on the next steps and wether this would be feasible. 

I hope this helps. Let me know if there's any question or concerns from your side. 

Best regards, 
Laurin

Hi Joshua, 
Laurin from NavVis here. First of all please excuse that we're following up just now, the Forum is normally not the best place to raise such issues but I would kindly ask you to directly contact NavVis Customer support with such questions. But now back to your topic. 

From the screenshot you provided I can understand your issue and what you're struggling with. From what I see you seem to be working in the 2D view, have you considered switching to the 3D View to circumvent the issue of the measure counter being blocked? Please find out more about 2D/3D view here: https://ivion.docs.navvis.com/using-navvis-ivion/advanced-functions/taking-measurements#taking-a-horizontal-or-vertical-measurement

Another option which might also be helpful could be the Magnifier, would you be able to also test wether that solves your problem? Fond out more on this here: https://ivion.docs.navvis.com/using-navvis-ivion/advanced-functions/taking-measurements#using-the-measurements-magnifier

If none of the above works for you please contact the NavVis Customer support with your issue and we can forward your input to the product developers. Here's a guide on how to do so: https://support.navvis.com/knowledgebase/article/KA-02571/en-us

I hope this helps. Let me know if there's any question or concerns from your side. 

Best regards, 
Laurin

Hi Oliver, 
this is Laurin from NavVis Support here. Thanks for raising this feature request, I will forward it to the product team. Would you however be so kind to give us some more information regarding your request. Please help us to understand your use case a little bit better by answering the following questions for us: 

• What's your use case to have the measurement available in "mm"?
• Would you just like to have the option to change the format or are you indeed looking into such exact measurements in the millimetre realm?
• Would you also like the option to switch to a "cm" scale?

Thanks for forwarding this information. Looking forward to hear from you. 

Best, Laurin

Hi M m,&#160;<br> <br> whenever it comes to developing and publishing a custom solution using IVION we always recommend a staging environment and a live (production) environment to ensure that you're not breaking anything. In order to set up a staging instance you can get in touch with your Customer Success Manager who would be able to discuss the possible options with you.&#160;<br> <br> I hope this helps. Best regards,&#160;<br> Laurin from NavVis

Hi&#160;Philippe,&#160;<br> <br> this is Laurin from NavVis here. Thanks for raising this shortcoming with NavVis IVION. The IVION product team is aware of this situation and we're already investigating how this could be enabled in the future since we fully agree that this would be highly beneficial from a user perspective.&#160;<br> <br> For the time being I cannot communicate any timeline since this topic is still in the discovery phase, but please rest assured that we're already investigating this feature request.&#160;<br> <br> Thanks for your feedback. Have a great day!&#160;<br> <br> Best regards,&#160;<br> Laurin

Hi Stefan,&#160;<br> <br> this is Laurin from NavVis here. Thanks for raising those question... interesting ones indeed. Let me answer your questions one by one:&#160;<br> <br> 1. The difference between&#160;&quot;custom data&quot; and &quot;custom attributes&quot; in advanced PoI options is explained in our IVION documentation. Custom data (<a href="https://ivion.docs.navvis.com/navvis-ivion-end-user/advanced-functions/creating-and-managing-points-of-interest#adding-custom-data-to-a-poi" target=_blank>Link</a>) enables you to extract custom values when developing an application on top of IVION (e.g. by using our Frontend API). Custom attributes (<a href="https://ivion.docs.navvis.com/navvis-ivion-end-user/advanced-functions/creating-and-managing-points-of-interest#adding-custom-attributes-to-a-poi" target=_blank>Link</a>) on the other hand allow you to store additional attributed within the POI. Those can then also be searched via the global search.&#160;<br> <br> 2. What you're describing is not possible I'm afraid. There is currently no way to use the custom attributes as a placeholder inside of the POI description. Since this is a nice idea however I'd be interested to learn more about your use case... what are you trying to achieve by that?&#160;<br> <br> I hope this helps. Let me know if there's any question or concerns from your side.&#160;<br> <br> Best regards,&#160;<br> Laurin